Customer Services

The Elegant Event offers our customers excellent service at the highest level.

We aim to dispatch your goods within one working day of receiving your order.

We are happy to offer you a comprehensive return service if you are not completely satisfied with the product you have purchased.

You can pay with your PayPal account or your debit or credit card. (We accept major debit and credit cards).

Our customer service team is available 24/7 to answer your questions or take orders over the phone if you’d rather speak to a real person.

Please call us on 0044 (0)161 494 7800 (Monday to Saturday, 9 am to 7 pm)

Outside of these hours please leave a message on our phone / email us at [email protected] and we will get back to you as soon as possible.

We respond to emails 24 hours a day and aim to get back to you within 24 hours (including weekends and holidays).

Most of your questions will be answered in the helpful information below. Please check the FAQ first as it covers most of our customers’ questions.

Working address:

Elegant Event Essentials LTD
Welkin G26-G30 Factory
Stockport
SK6 2BH